What You'll Need
- Your original, signed and witnessed Deed Poll
- A valid photo ID (passport or driving licence — even if in your old name)
- Proof of address (utility bill or bank statement from the last 3 months)
Bank-by-Bank Guide
Barclays
Visit any Barclays branch with your Deed Poll and photo ID. They will update your records on the spot and issue new cards within 5-7 working days. You can also request the change by post by sending certified copies to their name change team.
HSBC
Visit a branch with your Deed Poll and ID. HSBC may also accept changes via their online banking secure message service — contact them first to check.
Lloyds Banking Group (Lloyds, Halifax, Bank of Scotland)
Visit any branch with your Deed Poll. All banks in the Lloyds group follow the same process. New cards are typically issued within 5 working days.
NatWest / RBS
Visit a branch with your Deed Poll and photo ID. Alternatively, you can post your documents to NatWest's specialist team.
Santander
Visit a branch or send your original Deed Poll by registered post. Santander will return your original documents after processing.
Monzo
Change your name directly in the Monzo app under Account > Personal Details > Legal Name. You'll need to upload a photo of your Deed Poll and a new selfie for verification.
Starling Bank
Contact Starling through the in-app chat. They will ask you to upload your Deed Poll and verify your identity. The process is usually completed within 1-2 business days.
Nationwide
Visit a branch with your Deed Poll and photo ID. Nationwide can update your records on the same day.
Tips for a Smooth Process
- Update your main current account first — once one bank has processed the change, subsequent updates become easier.
- Bring multiple copies of your Deed Poll — some banks may keep a copy for their records.
- Update your savings, ISAs, and credit cards too — don't forget accounts beyond your main current account.
- Consider visiting on a weekday morning — queues are shorter and staff have more time to help.
Get Your Deed Poll First
You'll need a signed Deed Poll before visiting your bank. Generate yours instantly.
Create My Deed Poll — £14.99Frequently Asked Questions
What do I need to change my name at my bank?
You typically need your signed and witnessed Deed Poll (original) and a valid photo ID. Some banks may also ask for proof of address.
Can I change my bank name online?
Most traditional banks require you to visit a branch. However, digital banks like Monzo, Starling, and Revolut allow name changes through their apps.
Will my sort code and account number change?
No. Your sort code and account number remain the same. Only your name on the account and cards will be updated.
How long does it take for new bank cards?
Most banks issue new debit and credit cards within 5-7 working days of the name change being processed.